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Core Supply Group is the premier provider of quality gardening, outdoor cooking, and lifestyle products for retailers in Australia.
Core Supply Group is the premier provider of quality gardening, outdoor cooking, and lifestyle products for retailers in Australia.

Shipping Information


When will my order be shipped?

Regular delivery orders placed and paid before 12.30pm (Sydney time - AEST/AEDT) on a business day are usually shipped from our Bowral warehouse same-day. During busy periods there may be small delays to dispatch some orders.

Ordering over the weekend will mean your order will be despatched on the following Monday where possible.


Do you ship on public holidays?

No, as our shipping providers do not work on public holidays. This means we do not ship parcels on National or NSW public holidays. Our warehouse is also shut on these holidays.


Is everything on your site in stock?

Any item that you can add to cart is actually in stock, right here in Australia. We only list items for sale that are actually available in our warehouse, so your order will be shipped on time.


How much does shipping cost?

  • Orders over $1,000.00: All orders over $1,000.00 will be shipped at a 10% value, and anything bulky will be quoted across Australia *(excludes some bulky items, and excludes some postcodes in regional and remote areas). We will select a suitable shipping service (e.g. Australia Post or Courier).
  • Orders under $999.99: Cost to ship these orders is a 10% value as long as you are within our network of postcodes, and the item is not bulky. We will be in touch with a custom shipping order to facilitate delivery if this applies to your order.

NOTE: For a swift delivery, we recommend you to provide an address where someone is available receive and sign for the package. Our delivery companies deliver to physical addresses, we cannot deliver to PO Boxes or Parcel Lockers.


How long will it take to get my order?

Delivery times depend on where you live and the shipping method you select. Additional updates on potential delays due to COVID-19 can be found here.

To see an estimate on how long a package may take to arrive, you can use the delivery estimator from Australia Post, you can go to their website and enter Bowral, NSW 2576 as the origin postcode: Australia Post shipping estimate

If after the estimated time your order has not arrived (noting any additional updates from the provided by Australia Post during COVID-19), or you are concerned about it's progress, we suggest that you contact the freight provider first. They are best placed to track your parcel down and get it to you as soon as possible. However if you don't have any luck with them, then you can contact us and we'll try to get it sorted out as soon as possible for you!


Can I come and collect my order from your store?

Fortunately, yes! We now have this offer available at our Bowral, NSW 2576 warehouse. We are open for collection Monday - Friday only between 8.00am and 5.00pm. Please contact us prior to your order so we can facilitate this for you with stock confirmation and timeslot for collection.


Do you ship internationally?

Yes, we ship to New Zealand except for bulky products. Please contact us if you have any questions!

Australia Post has noted that there may be significant service delays to many countries due to the COVID-19 crisis. Please visit the following link to see if your country is affected by these delays - Australia Post - International Delivery Updates

Bulky goods excluded. We will provide a quote based on the product and destination.

A shipping label is created immediately after we have received your payment. You will then receive an e-mail with your invoice and the information needed to track your order online. In a rare event of an item out of stock, you will be notified by e-mail or phone.

We require a telephone number in case any problems should occur during delivery. Only after you have communicated us your shipping details as well as a telephone number can we ship your order. Requesting authorisation to leave with no signature removes our responsibility to reimburse on any lost or damaged orders. We assure you that this personal data is strictly used for shipping purposes only; under no circumstances do we abuse them or release them to other parties for any commercial gain.

*Bulky goods are not included in the Free Delivery policy. 

Please contact us prior to ordering.
0822 4852 6225 6439-6440
0839 4871 6429 6445-6528
0846 4872 6430 6530-6532
0847 4468-4470 6431 6535-6537
0852 4477-4478 6438 6553-6628
0853 4480-4482 6441 6631-6632
0854 4485-4486 6442 6635-6646
0862 4488-4491 6443 6705-6712
0872 4694-4699 6444 6713-6714
0875 4704-4715 6630 6715-6720
0800-0821 4717-4719 6701 6721-6722
0828-0836 4721-4739 6723 6724-6726
0837-0838 4741-4746 6743 6728-6740
0840-0845 4751-4809 6753 6751-6752
0850-0851 4810-4815 6000-6032 6754-6770
0860-0861 4817-4819 6033-6035 6803-6997
0870-0871 4820-4825 6037-6044  
0880-0886 4828-4830 6050-6083  
0900 4849-4850 6090-6112  
0906-0909 4854-4865 6113-6126  
4472 4868-4870 6147-6160  
4475 4873-4877 6162-6172  
4492 4878-4879 6173-6221  
4493 4880-4888 6223-6224  
4702 4890-4895 6226-6233  
4740 6036 6236-6428  
4750 6084 6432-6433  
4816 6161 6434-6437